Aflac Brookings Office

Employee benefit consultants

Aflac Office “Policyholder Specialist” Duties
*Reception – greeting walk-ins and being a welcoming face to our clients and answering office phone
*Claims
Receiving, reviewing and updating claims
Helping policyholders request documentation
Working with Aflac HQ to resolve any pended or denied claims
Submitting Claims to Aflac
Looking up policy numbers

*Helping call on existing clients on behalf of the district office to touch base to see how they are doing

*Sending in change forms for address changes, cancellations, transfers

*Checking status on change requests to make sure they are completed

*Filing enrollment elections

*Organizing larger enrollments for Melody and Jade
Gather necessary brochures, claim forms and enrollment forms
Make sure invoices are printed and included
Wellness history report
Incentives

*Supplies
Make sure incoming inventory in put away
Organize and put away enrollment materials post-enrollment
Keeping Melody and Jade stocked with packets for each state
Keep claims form drawer stocked and organized

*Assist office administrator as needed

Starting Hours would be M-TH
8:30 to 3:00 with ½ lunch OR could start at 8 and take an hour lunch – flexible on that….

Fridays would be added in as needed and we would be flexible on that.

To apply for this job email your details to Jade_withers@us.aflac.com


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