Logo

Marketing/Communications

Fargo, ND

M A L O R I E    M I D T A U N E

1103 35th St. N. Apt. 118 · Fargo, ND 58102 · 605.690.0175

maloriemidtaune@gmail.com · linkedin.com/in/mmidtaune

 

SUMMARY

Energetic, motivated strategic communication graduate with experience in tourism, market research, content analysis, brand awareness, and campaign execution. Proven ability to maximize client needs and provide meaningful results.

EDUCATION

North Dakota State University, Fargo, ND                                                                                                                                              Graduating May 2016

B.S. Strategic Communication

Minor: Hospitality and Tourism Management

Cumulative GPA: 3.7 / 4.0

 

SKILLS

·Goal-driven leader who thrives in a fast-paced team environment

·Excellent communication skills for providing well-thought-out solutions for customer service and clients

·Proficient with Adobe Creative Cloud, including Illustrator, Photoshop, and InDesign

·Advanced skills in Microsoft Office Suite, WordPress, Google Blogger, Keynote for Mac, and Twitter Analytics

 

EXPERIENCE

Sky Zone                                                                                                                                                                                                          Sep. 2015-Present

Event Assistant                                                                                                                                                                                                                       Fargo, ND

·Strategize with management to enhance marketing efforts and increase park awareness in the Fargo area

·Advise and support team members during events to maintain a minimum 90% guest satisfaction rating

·Coordinate and schedule events, including corporate events, birthday parties, and large group team building

 

Expressway Suites                                                                                                                                                                                        May 2014-Oct. 2015

Front Desk Agent                                                                                                                                                                                                 Fargo, ND

·Utilized revenue management tools to maximize room sales and attain an average monthly occupancy rating of 80%

·Analyzed Trip Advisor reviews for traveler trends and needs to increase property rating in the Fargo market

·Processed up to 75 arrivals and departures each day, coordinated guest room assignments, and ensured accurate payments

 

The Walt Disney Company                                                                                                                                                     Jan. 2015-May 2015

Guest Service Operations                                                                                                                                                                Lake Buena Vista, FL

·Managed work flow to efficiently assist a minimum of 700 guests per day through the check-in orientation process

·Boosted cross-cultural communication and awareness while working with guests and employees from around the world

·Utilized Disney’s LILO operating system, MyMagic+, and Mobile Lobby Experience to monitor daily transactions and enhance vacation experiences

 

MODE Travel                                                                                                                                                                           Sep. 2014-Dec. 2014

Travel Assistant                                                                                                                                                                                                                       Fargo, ND

·Analyzed social media practices throughout the company to gain market shares and increase brand awareness

·Researched and developed extensive travel packages to satisfy the requests and needs of the clients

·Integrated multiple technology entities for data base entry, travel bookings and travel research

 

LEADERSHIP AND INVOLVEMENT

AdClub, North Dakota State University

·Performed market and media research of the Snapple brand to develop case materials to be presented at the National Student Advertising Competition (NSAC)

NDSU Explore, North Dakota State University

·Conducted a content analysis of an academic journal and presented the research findings to a panel of distinguished judges

The Spectrum, North Dakota State University

·Wrote stories for bi-weekly student newspaper to meet required deadlines while following AP Style formatting guidelines

Fashion, Apparel, and Business Organization, North Dakota State University

·Organized all print and electronic media used to promote annual fashion show featuring student and local designers

Education

2012/2016

Strategic Communication / Hospitality & Tourism Management at North Dakota State University

  • Updated 5 years ago